Shipping Policy

Shipping Policy

Thank you for choosing EDHARDYORIGINALSMALLS. Please review our shipping information below to understand how and when your order will be delivered.

1. Order Processing
All orders are processed and prepared for shipment within 1 to 3 business days after payment confirmation (excluding weekends and public holidays). Once your order has shipped, you will receive a confirmation email with your tracking information.

2. Delivery Timeline

  • After shipment, the estimated delivery time is 6 to 12 business days.

  • This is an estimate only. Actual delivery times may vary depending on the destination country, customs processing, seasonal delays, or carrier performance.

  • While we do not guarantee delivery dates, we will provide full tracking support to help you monitor your order's journey.

3. Shipping Destinations
We currently ship to most countries worldwide. If your country is not eligible for shipping, you will be notified during the checkout process.

4. Order Tracking
Once your order is dispatched, you will receive a tracking number and a link to monitor your package via the carrier's website. Please allow up to 24 hours for the tracking information to become active.

5. Customs & Import Duties
For orders shipped outside the United States, the recipient is solely responsible for any applicable customs duties, import taxes, or related fees imposed by their local authorities. EDHARDYORIGINALSMALLS has no control over these charges and cannot predict their amount. We recommend checking with your local customs office prior to ordering if you have concerns.

6. Address Accuracy & Order Changes

  • It is the customer's responsibility to provide a complete and accurate shipping address. We are not liable for delivery failures, delays, or additional costs resulting from incorrect or incomplete address information.

  • If you need to modify or cancel your order, please email us immediately at [email protected]. Once an order has entered the shipping process, we are unable to make changes.

7. Lost or Damaged Packages

  • If your package is lost in transit or arrives damaged, please contact us at [email protected] within 14 days of the estimated delivery date. We will assist you in filing a claim with the shipping carrier.

  • Please note that carrier investigations can take time, and we appreciate your patience during the process.

8. Contact Us
If you have any questions about our shipping policy, please reach out to our customer service team at:
📧 [email protected]
We aim to respond within 24 to 48 hours during business days.